Andrea Alonso Salinas (“Andrea Alonso Art”), residing at Paseo Maria del Carmen #1000-B, Valle del Mirador Neighborhood, Postal Code 64750, Monterrey, Nuevo León, is the direct seller, without intermediaries, of the products offered on this website. Any transaction carried out through this website will be subject to the terms and conditions expressed here.
Your privacy is very important to Andrea Alonso Salinas, so in compliance with applicable laws, we provide you with this Personal Data Privacy Notice, which describes the way Andrea Alonso Salinas (hereinafter referred to as “we,” “us,” “our,” or “website”) handles your personal data.
When you provide us with your Personal Data through our website you consent to the way we collect and process your Personal Data in Mexico in accordance with this Notice. The Personal Data you provide us, and therefore subject to processing by us, includes the following: (i) full name; (ii) address; (iii) telephone number; (iv) email address; (v) content of your questions, inquiries, or communications; (vi) signature; (vii) date of birth; and occasionally, (viii) Federal Tax ID number; and (ix) copy of official identification.
The processing of your Personal Data will be carried out carefully and solely to fulfill the following purposes, which are necessary to take care of our commercial relationship with you and provide you with the best customer service:
To provide you with quotes and carry out sales.
To deliver the products you purchase or provide the service you have contracted.
To create your account for the sale of merchandise, marketing of products, and/or provision of services by our part.
To process orders and inform you about their status.
To carry out billing and collection processes.
To enroll you in and manage our loyalty programs.
To address questions, complaints, clarifications, and returns, as well as to respond to them.
To take measures to combat money laundering, fraud, or prevent any illicit activity.
To comply with applicable legislation in the Mexican Republic, as well as any requirement from competent authorities.
Additionally, we may process your Personal Data for the following secondary purposes, which help us offer you a better service but are not necessary for the existence, maintenance, and fulfillment of the commercial relationship with Andrea Alonso Salinas:
To send you surveys in order to continuously improve the products and services we offer.
To send you promotions and advertisements related to our products or services, whether by email, text messages to your cellphone, through social media, or any other means.
To invite you to participate in events, contests, sweepstakes, promotions, and activities launched by this website and to deliver the corresponding prize if you are a winner.
To share tips, ideas, and suggestions on how to use the products and services we offer.
As our customer, you can inform us of your preferences at any time to limit the use or disclosure of your Personal Data for secondary purposes. You can unsubscribe by using the “Unsubscribe” option located at the bottom of each email you receive, or by sending an email to the Personal Data Department at contactus@andreaalonso.mx.
It is important to consider that the financial personal data sent through our website is processed by a banking institution or a third party who handles such electronic transfers on their own behalf and as data controllers. In this regard, in accordance with applicable laws and/or the contracts we enter with them, they must process your personal data in accordance with their own privacy notice.
We inform you that this website uses cookies, web beacons, and other technologies through which it is possible to identify you, in some cases, and monitor your behavior as an Internet user. This allows us to adapt, improve, personalize, and provide you with a better service and user experience while browsing, as well as offer you new products and services based on your preferences or ask you to evaluate the products or services purchased.
Cookies are text files that are automatically downloaded and stored on the user’s computer’s hard drive when browsing a specific website. They allow the web server to remember certain data about the user, including their preferences for viewing pages on that server, username, and password. Web beacons are visible or hidden images inserted on a webpage or email and are used to monitor your information, obtain your IP address (which in some circumstances may identify you), information about the time of interaction with the page, the type of browser, among other things.
In case you register as a user on our website, we may collect Personal Data through tracking technologies, including but not limited to the following: Full Name, Username, Email Address, Password, Phone Number or Mobile Number, Demographic Data, including data related to the geographical location of the device you use to access our Services, information regarding the technical and operational characteristics of the device, IP Address, Operating System, Information about your preferences and interests related to the goods, products, and services we offer, browsing time and duration on the Site, sections visited, and internet pages accessed before and after ours, as well as payment methods and currency used.
The processing of your Personal Data will be carried out for the following purposes:
To provide you with a better service on our website, enable all its functions, and personalize it according to your preferences and needs.
To complete any purchase procedure made through our website and follow up on the delivery of products or services.
To recognize you as our customer, analyze your preferences, and present you with products that are in line with your needs or preferences.
We inform you that your Personal Data obtained through these technologies may eventually be shared with third parties, in accordance with the data transfer section.
Cookies and web beacons can be disabled. For more information on the procedure to follow to do so, please follow the instructions available here.
Andrea Alonso Art will refrain from disclosing, storing, commercializing, renting, and/or selling your Personal Data in violation of applicable laws. However, we inform you that some of our operations are carried out by subcontracted national and international companies. Consequently, some of your Personal Data will be sent to these companies, which may have access to your Personal Data in a confidential manner and solely for the purpose of providing their services.
At any time, you can revoke your consent for the processing of your Personal Data, as well as exercise your rights of access, rectification, cancellation, or opposition (each of these actions, the “Data Request”), in accordance with the law and provided that your request does not have retroactive effects or imply an impediment for Andrea Alonso Salinas to fulfill its contractual, legal, or fiduciary obligations or exercise its rights. To submit a Data Request, please contact us via email at contactus@andreaalonso.mx. When submitting your Data Request, you must indicate or attach, as appropriate, the information and/or documentation specified in the form available here, which also describes the procedure for resolving your Data Request. If you have any questions or comments regarding your Personal Data, we are available to assist you at the Department of Personal Data using the aforementioned email or telephone. We appreciate the trust placed in this website.
We may make changes to this Notice at any time, but you will always be able to consult it. The most recent version of the Notice can be accessed through the website www.andreaalonso.mx.
Data Controller: Andrea Alonso Salinas (“Andrea Alonso Art”)
Address: Paseo Maria del Carmen # 1000-B, Colonia Valle del Mirador, CP 64750, Monterrey, Nuevo León, Mexico.